.
Remote Support - £25 per session
On-Site support - £65 call out fee - includes travel, diagnostic/fix up to 1hr
then £25 per hour
Priority call out - £85 (asap - within 24hrs)
3 day call out - £45
On site Advice and consultancy - £25/hr (minimum 2hrs) plus travel @ 50p per mile
Telephone Advice and Consultancy - £10/15mins
Technical Help Access - Level 1 - £60
12 months telephone support plus 2 remote access sessions p.a.